Frequently Asked Question

1. What are lab-grown diamonds, and how do they differ from natural diamonds?

Lab-grown diamonds are diamonds created in controlled environments using advanced technology that replicates the natural diamond-growing process. Chemically, physically, and optically, lab-grown diamonds are virtually identical to natural diamonds, but they are ethically and sustainably sourced.

2. How are lab-grown diamonds created?

Lab-grown diamonds are created through two primary methods: High Pressure High Temperature (HPHT) and Chemical Vapour Deposition (CVD). In the HPHT process, a diamond seed is subjected to high pressure and high temperature to allow carbon atoms to crystallise and form a diamond. In the CVD process, a diamond seed is exposed to a carbon-rich gas, causing carbon atoms to accumulate and form a diamond layer.

3. Are lab-grown diamonds considered "real" diamonds?

Yes, lab-grown diamonds are real diamonds. They have the same chemical composition (pure carbon), crystal structure, and physical properties as natural diamonds. In fact, lab-grown diamonds are indistinguishable from natural diamonds

4. Are lab-grown diamonds environmentally friendly and ethical?

Yes, lab-grown diamonds are considered more environmentally friendly and ethical compared to natural diamonds. They require minimal land disruption and have a significantly lower carbon footprint than mined diamonds. Additionally, lab-grown diamonds are produced under strict labour and environmental standards, eliminating the ethical concerns associated with traditional diamond mining.

5. How do the prices of lab-grown diamonds compare to natural diamonds?

Generally, lab-grown diamonds are priced at a lower cost compared to natural diamonds of similar quality and size. However, prices can vary depending on factors such as cut, colour, clarity, and carat weight. Lab-grown diamonds offer excellent value for consumers seeking high-quality diamond jewellery at a more affordable price point.

6. Are lab-grown diamonds as durable as natural diamonds?

Yes, lab-grown diamonds are just as durable as natural diamonds. They rank 10 on the Mohs scale of hardness, making them suitable for everyday wear. Lab-grown diamond jewellery is crafted with the same level of precision and expertise as natural diamond jewellery, ensuring longevity and resilience.

7. Can lab-grown diamonds be certified?

Yes, lab-grown diamonds can be certified by reputable gemological laboratories, such as the International Gemological Institute (IGI). These certifications provide detailed information about the diamond's characteristics, including its cut, colour, clarity, carat weight, and origin as lab-grown.

1. How can I contact JNSQ for assistance?

You can reach our customer service team by email on our website. Our representatives will reach out to you at the earliest convenience to answer your questions and address any concerns you may have.


2. Does JNSQ offer warranty on its jewellery?

Yes, we offer 1 year warranty on all JNSQ jewellery items. This warranty covers manufacturing defects and craftsmanship issues. If you encounter any problems with your jewellery during the warranty period, please contact our customer service team for assistance.

3. How can I care for my JNSQ jewellery to ensure its longevity?

To maintain the beauty and sparkle of your JNSQ jewellery, we recommend following these care tips:
- Avoid exposing your jewellery to harsh chemicals, perfumes, and cosmetics.
- Remove your jewellery before engaging in activities such as swimming, exercising, or cleaning.
- Store your jewellery in a clean, dry place when not in use, preferably in a soft pouch or jewellery box.
- Regularly clean your jewellery with a mild soap and warm water solution and a soft brush to remove dirt and debris.

4. Can I request customisation or personalisation for my JNSQ jewellery?

Yes, we offer customisation and personalisation services for select jewellery pieces. Whether you're looking to engrave a special message or create a custom design, our team can work with you to bring your vision to life. Please contact us for more information and to discuss your requirements.